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Customer Service

The combination of excellent education, equipment, faculty and our unwavering commitment to the progression of dentistry is what defines our customer service and sets us apart as a company. At OsteoReady™, we make excelling in the following four areas our highest priority.

Education

At OsteoReady™, Continuing Education is not just a mandatory facet of dentistry. Sure, it’s required you complete a certain amount per year, but at OsteoReady™ we are continually teaching and learning - not due to obligation, but because we want to. You’ll find that participating in OsteoReady™ will not only fulfill your CE requirements, but provide you with a better, easier and simpler way to perform implantology.

Equipment

OsteoReady™ doesn’t believe in disjointed learning. Rather, we provide a comprehensive approach towards successful implementation of implantology for the general dentist. This means not only providing superior education, but the equipment that is best suited to your new skills, and will allow you to maximize your office’s profitability and speed.

Progression

The previous three categories combine to foster a hugely important element of dentistry: progression. To us, progression does not just mean moving forward. It does not just mean continual ambition to maximize efficiency and practicality in dentistry. To us, it also means perpetuating the desire to know more, to do more. At OsteoReady™, we don’t just find a better method, we ensure our students know how to use that method to make the practice better.

Product Returns

Product must be returned or exchanged within 45 days from the date of shipment. Product must be unopened and in its original packaging. 15% re-stocking fee will apply. Customer is responsible for cost of return shipping. Please contact us at 855-263-5539 for a Return Authorization number.

Education Course Cancellation

Prior to 30 days before the course starts: 100% of the course fee will be refunded. Between 30-16 days before the course starts: 50% of the course fee will be refunded and the remaining 50% will be held on your account for a period not to exceed 1 year. Failure to utilize the funds within 1 year from the original course date will result in the loss of all funds. Within 15 days of the course start date: No refund. OsteoReady reserves the right to cancel a course at its discretion. Participants will be notified if a program is cancelled or rescheduled 15 days prior to the course date, and the fee will be refunded in full. OsteoReady will not be liable for any consequential damages or travel expenses incurred by the registrant.

Education Course Transfer/TBD

You can transfer your course date/location up until 2 weeks prior to the first day of the course. No transfers will be accepted less than 2 weeks prior to the start of a course. Failure to utilize the transfer within 1 year from the original transfer date will result in the loss of all funds.